Returns & Exchanges
At Empire Skate, we want to ensure you are completely satisfied with your gear, which is why we offer a 30-day return policy on all unworn items in their original packaging. Whether you need a different size or a different style, our streamlined process makes exchanges and refunds quick and easy.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Pack Your Gear
Securely place the items in their original packaging, ensuring all tags are attached and skateboards or shoes show no signs of use.
Ship It Back
Print the provided prepaid shipping label and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship out your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing